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Hi Rachel and all at Homestead Store,
I just wanted to send a note of thanks for the exceptional service I have received from your store.
As we’re into the full swing of autumn down here in Arrowtown we have an abundance of fruit, so time to start making jellies, pastes and chutneys again. Last year was my first attempt at making jellies whilst I was locked down with my husband who had Covid. The only equipment I had for straining was a very old muslin left over from when my kids were babies (my youngest now 28!). Obviously kept for its good dusting properties. It served its purpose but was tricky to use as it involved suspending it from my microwave with a bowl on the floor .So this year I thought I’d be more organised and get a proper strained and stand. I looked online and choose yours as it was the cheapest. What I was not expecting was for it to arrive so promptly and so beautifully wrapped and with a lovely note from Rachel! It felt like Christmas! You certainly made my simple strainer feel like something far more expensive! I will certainly be using your website again, even if only to receive something so beautifully wrapped and a nice note from Rachel! I will also be recommending you to all my friends.
Thank you for the great service. Little touches like that mean alot and go a long way towards customer satisfaction.
Best regards,
Caroline Tushingham.